Welcome to the Lakehead University Web Development Support Centre

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid Lakehead username is required to submit a ticket.

Please note:
For requests related to any of Technology Services Centre (TSC) services, including the myInfo web application, please submit a support ticket here: https://kbox.lakeheadu.ca/

Open a New Ticket


Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

Check Ticket Status


We provide archives and history of all your current and past support requests complete with responses.

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